The Human Side of Performance: Coaching, Feedback, and Conversations That Change Behavior

Overview

Explore how HR leaders and managers can have clearer, more effective performance conversations. Jocelyn King of VirgilHR and Sara Bordeaux of PurposedHR discuss coaching, feedback, emotional intelligence, and behavior change strategies that support accountability without damaging trust.

Why This Topic Matters

Inconsistent performance conversations can lead to disengagement, documentation gaps, escalation risk, and unfair employment decisions. HR teams need practical tools that help managers balance empathy, clarity, and accountability.

What You’ll Learn

  • How to deliver feedback that supports behavior change.
  • Coaching techniques for difficult performance conversations.
  • How to document expectations while reducing employee relations risk.

Who Should Watch

HR, people operations, managers, employee relations teams, business owners, and organizations focused on performance management and employee development.

Key Compliance Insights

Strong performance conversations support clearer expectations, fair documentation, earlier issue resolution, and more consistent employment decisions.

Watch the webinar to strengthen coaching, feedback, and performance conversations across your organization.

Host & Speaker

Jocelyn King
CEO and Founder, VirgilHR. Jocelyn helps employers strengthen HR compliance with real-time, attorney-backed guidance.

Sara Bordeaux
Founder, PurposedHR. Sara supports organizations with HR strategy, coaching, leadership development, and people-centered workplace practices.